• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎05-17-2020 11:49 AM

HP Recommended
Product: OfficeJet 4650
Operating System: Mac OS X 10.11 El Capitan

Initially could not scan, with error message: "Scanner is busy."

It wasn't. Tried all suggested fixes without success.

Now get "Error Code OXC4EB8556" on startup, flashing power button.

Any advice would be welcomed.

Thanks!

8 people had the same question
2 REPLIES 2

‎05-17-2020 11:51 AM

HP Recommended

. . . And now the start-up Error Code has changed to: OXC4EB823F.

 

Was this reply helpful? Yes No

‎05-23-2020 04:13 AM

HP Recommended

Hi @RockyCallie

Welcome to the HP Support Community. I'd be happy to assist you.

 

Kindly perform the steps mentioned in this document to resolve this issue. If the error persists, I'm afraid this is a hardware issue with the printer. 

Please reach out to the HP Support in your region regarding the service options for your printer. 

 

For more info on resolving 0x errors, refer to this document.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.