cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Zhas
New member
1 0 0 0
Message 1 of 2
64
Flag Post

Error while WiFi scan HP Smart Tank 513

HP Recommended
HP Smart tank 513
Microsoft Windows 10 (64-bit)

- Алло! У меня проблема с HP Smart Tank 513. Во-первых, я установил соединение через USB на своем компьютере, после чего я установил соединение Wi-Fi. Если я попытаюсь сделать сканирование через Wi-Fi, мое устройство ответит на запрос, но внезапно остановится и произойдет ошибка "проблема со сканером". Я попытался перезагрузить свое устройство и компьютер, но ничего не изменилось. Когда я пытаюсь сканировать с помощью мобильного телефона, все правильно. Что я могу сделать, чтобы решить эту проблему?

1 REPLY 1
MatheusH
Retired
Retired
2,483 2,463 32 34
Message 2 of 2
Flag Post
HP Recommended

Hey @Zhas  !

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation