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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Extremely Poor Scan Quality

Create an account on the HP Community to personalize your profile and ask a question
06-28-2021 07:14 PM
Of course this is not a solution. You don't even addresses the issue. I've already done all the suggeted steps even though they have nothing to do with my problem. Please look at the images uploaded in my original post. If you cannot or will not, or if you are a bot, please let me know so I can stop wasting my time here and go about getting a refund.
06-29-2021 05:37 AM
I am HP Agent, I have checked the images multiple times.
We have tried all the troubleshooting steps from our end, I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team.
Please reach out to HP Support in your region for further assistance.
Hope this helps!
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