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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-14-2021 04:03 AM - edited ‎01-14-2021 04:08 AM

HP Recommended
Product: HP Deskjet F4200 All-in-One series
Operating System: Microsoft Windows 8.1 (64-bit)

My printer had been working just fine until yesterday. Since yesterday whenever I try to open the control panel a white screen with a big "f" and an exclamtion mark "!" pops up. I have no idea why that happens, but basically I cannot access the control panel. Can anyone help me solve the problem?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2021 04:52 AM

HP Recommended

Hi,

This is due to Flash technology end of life, as you may find described by below support document:

https://support.hp.com/us-en/document/c02463264

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎01-15-2021 04:52 AM

HP Recommended

Hi,

This is due to Flash technology end of life, as you may find described by below support document:

https://support.hp.com/us-en/document/c02463264

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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