Fault i scanning

[sroxa]

Hi

I need some help with the result of my scanning.

When I tried to scan a picture that I have drawn, it scanned in the whole picture, but when it is done, it devides the picture into 6 pieces. It says 6/6, but I want it to be 1/1. How do I change this, so that the result will be a whole picture and not just parts of it?

devided in 6/6 and not in 1/1?? Why?

Can anyone help me, so I can get a proper picture out of it?

Thanks 

Sroxa

[Dragon-Fur]

@sroxa 

Welcome to the HP Community --

Perhaps you left the "Detect Edges" at the default rather than setting the edges to "Full" to grab the scanned content.

What?

"Detect Edges" sometimes does something odd and picks one element of the scanned content to set the boundaries.

NOTE

There is a "Detect Edges" setting in both the Document and the Photo / Image setup.

Sample - HP Smart - Windows - Preset = Document

Illustration - Detect Edges Step 2

HP_Smart_Win_Scan_Document_Save_16

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"