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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-27-2023 06:25 PM

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer
Operating System: Android 9.0 Pie

When I view the fax history using the HP smart Android app for my HP deskjet plus 4152 if I try to look at the pages I faxed they show up blurry but they are received in good quality. Is this supposed to be this way ?Also when I scan them in they are good quality too.

1 person had the same question
1 REPLY 1

‎01-28-2023 08:56 AM

HP Recommended

Hello, 

 

I hope you are not referring to FAX Preview. 

Not to worry if the faxes when received are of good quality 😊

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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