• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Pro AIO 8620e and HP Pro AIO 8500 A909g
Microsoft Windows 10 (64-bit)

I have seen in the instructions, on the printer itself, and several other places to only use the fax line provided with the HP printers that come with the printers.  I have misplaced the line for the older model 8500 A909g.  It still works as well as the 8620.  I fax a lot.  Does anyone know what is special about the fax line that comes with the printer?

 

Can you use a regular phone cord?

 

Does the cord that comes with the printer have any physical differences that would make it look different from the many extra phone lines I have at home?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You can use a regular phone cord, but be sure to use a cord with connectors that have two wire leads, not four:

c04519665

 

Shlomi

 


Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You can use a regular phone cord, but be sure to use a cord with connectors that have two wire leads, not four:

c04519665

 

Shlomi

 


Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.