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HP Recommended
HP OfficeJet 3831 All-in-One Printer
Microsoft Windows 11

I want to fax a paper document from HP Smart but I cannot find a setting.  I have to manually enter the information into the printer screen.  I used to fax from my laptop screen.

1 REPLY 1
HP Recommended

@CM15033 

 

Welcome to the HP English Community --

 

HP Smart has not changed in this regard --

For example, Mobile Fax is (still) offered as an option -

 

DragonFur_0-1721409964487.png

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

-- HP Mobile Fax – The Never-ending Trial –

HP Mobile Fax trial might refuse to provide service after a two-year period

 

NOTE:  Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

 

=================================================

What else?

 

Open

User Guide

Read Pages 55-56

 

The following might be available --

This method generally requires that you have installed the full driver printer software.

 

Example - HP Smart - Windows - Simple PDF Print

In the Printer list > Select the "Printer" device / queue to be used for the current "print" job.

HP_Smart_Win_PDF_Print_9HP_Smart_Win_PDF_Print_9

 

 

Example - Adobe Reader - PDF - Print Menu

Includes "Printer" options (select the device you want to use, for example, the printer / queue that includes the word "Fax"

PDF_Document_Multiple_Sheets_2PDF_Document_Multiple_Sheets_2

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet 3831 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.