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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-17-2026 11:33 AM

HP Recommended

If having fax issue try using  1 before the fax number being sent to    It helped me in

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1 REPLY 1

‎06-18-2026 01:55 PM

HP Recommended

Hi @Sunshine2026 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that  you are facing issue with Faxing, However, Could you please describe the exact issue you're experiencing with faxing? For example, are you unable to send faxes, receive faxes, or both?

  • Are you using the printer with a traditional analog landline, or through a VoIP/Internet phone service?
  • Does the printer display any error message or error code when the fax fails?
  • Have you tried faxing to multiple fax numbers, or does the issue occur with only one recipient?
  • Are you able to receive faxes successfully, or is the problem only with sending?

Meanwhile I would request you to follow link and try to resolve the issue: https://support.hp.com/us-en/document/ish_2500974-2361942-16 

 

Take care and have an amazing day!

I'm an HP Employee.


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