Find unsaved scanned photos when HP Scanner randomly shut down

[PatriotMom2]

I was scanning multiple items for my 87 year old dad in memory care and having to hold them and shield the scanner from light, so I used the "add" feature rather than saving each individual scan.  Then my HP software suddenly closed.  When I reopened, of course all the photos were gone.  I have looked for a backup temporary folder or scanned documents folder.  Any suggestions on where or how to look further to possibly find these before I have to wait for another day to attempt this project since I can't spend any more time on it today?  Thanks in advance for your kindness.

[Garp_senchau]

@PatriotMom2, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Default Folders:

Go to Documents or Pictures on your computer and look for a folder named HP or Scanned Documents.

Search for Files:

Press Windows Key + S and type .jpg, .png, or .pdf to search for your scans by file type.

Look in Temporary Files:

Press Windows Key + R, type temp, and press Enter. Look for any files that might be your scans.

Check HP Software:

Open the HP Scan software and see if it shows any recent scans or files in a “Recent Scans” section.

Reinstall HP Software:

Go to the HP website and download the latest version of the scanning software.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,