Finding the number of pages I have printed.

[Chrismo21]

I have a pay per month account for up to a certain number of printed sheets, which includes ink when needed. However I can’t find out how many sheets I have printed when I log into my account. Where on the Home Screen do I click to find this information? Thanks for any help 

[Raj2111]

Hi @Chrismo21 

Welcome to the HP support community.
 

I understand you want to check the page count, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

To check your print usage on your HP Instant Ink account, follow these steps:

Log in to your HP Instant Ink Account:

• Go to the HP Instant Ink website and log in with your credentials.

Access Account Information:

• Once logged in, look for a section labeled "My Account" or "Dashboard". This is typically found in the upper-right corner of the homepage.

View Usage Details:

• In the account dashboard, there should be a section for "Print History" or "Usage". Click on that to view your printed pages and remaining page count.

Check Subscription Details:

• You may also find information about your subscription plan and how many pages you have left for the month in the same area.

Or you may also try these steps:

To see your print history:

Sign in to your HP Instant Ink account.

Click Instant Ink in the left menu if that option is present.

Click Print History.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support
 

[Chrismo21]

Raj, thanks for your help. I have now successfully located the information I was looking for using your instructions. Don't know why it didn't work previously when I logged in, but I was using the app on my phone, so this time I googled the HP official site on my iPad and signed in, and the information came up on the opening page! Guess that the app isn't functioning correctly?

[Raj2111]

Hi @Chrismo21 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Take care and have a great day ahead!

Raj

HP Support