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HP Recommended
HP DeskJet 2710e All-in-One Printer
Microsoft Windows 10 (32-bit)

error code UA400...EB000U0004

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Cyril17,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

The error code "UA_400_EB000U0004" on an HP DeskJet 2710e All-In-One Printer indicates a problem with the printer's firmware or software. This error typically occurs when there is a communication issue between the printer and the computer.

 

To resolve this error, you can try the following steps.

 

  • Restart both the printer and the computer: Turn off the printer and disconnect the power cord. Also, shut down the computer and restart it. Afterward, reconnect the power cord to the printer and turn it on.
  • Update the printer firmware: Visit the HP support website and check if there are any firmware updates available for your printer model. Download and install the latest firmware following the instructions provided by HP.
  • Check the connection: Ensure that the printer is properly connected to the computer. Use a USB cable to connect the printer directly to the computer instead of using a USB hub or extension cable.
  • Reinstall printer drivers: On your computer, go to the "Devices and Printers" or "Printers & Scanners" section in the Control Panel or Settings. Locate your HP LaserJet M110we printer, right-click on it, and select "Remove device" or "Uninstall." Afterward, reinstall the printer drivers using the installation software or by downloading the latest drivers from the HP website.
  • Reset the printer: Turn off the printer, disconnect the power cord, and wait for a few minutes. Then, reconnect the power cord and turn on the printer. This will perform a basic reset of the printer's internal settings.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Cyril17,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

The error code "UA_400_EB000U0004" on an HP DeskJet 2710e All-In-One Printer indicates a problem with the printer's firmware or software. This error typically occurs when there is a communication issue between the printer and the computer.

 

To resolve this error, you can try the following steps.

 

  • Restart both the printer and the computer: Turn off the printer and disconnect the power cord. Also, shut down the computer and restart it. Afterward, reconnect the power cord to the printer and turn it on.
  • Update the printer firmware: Visit the HP support website and check if there are any firmware updates available for your printer model. Download and install the latest firmware following the instructions provided by HP.
  • Check the connection: Ensure that the printer is properly connected to the computer. Use a USB cable to connect the printer directly to the computer instead of using a USB hub or extension cable.
  • Reinstall printer drivers: On your computer, go to the "Devices and Printers" or "Printers & Scanners" section in the Control Panel or Settings. Locate your HP LaserJet M110we printer, right-click on it, and select "Remove device" or "Uninstall." Afterward, reinstall the printer drivers using the installation software or by downloading the latest drivers from the HP website.
  • Reset the printer: Turn off the printer, disconnect the power cord, and wait for a few minutes. Then, reconnect the power cord and turn on the printer. This will perform a basic reset of the printer's internal settings.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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