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‎04-12-2019 08:48 AM

HP Recommended
Product: Officejet Pro L7680
Operating System: Microsoft Windows 10 (64-bit)

Can paper tray 1 on an Officejet Pro L7680 be replaced? The Flap that you lift to put paper in has broken.

1 REPLY 1

‎04-13-2019 01:03 PM

HP Recommended

@curetzky

Welcome to the HP Community

 

This is a hardware issue, I would personally suggest you contact our HP Support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: https://www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

Raj1788
I am an HP Employee 

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