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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How can I forward faxes received with the OfficeJet Pro 8025e to an email address?

I used to be able to do that with the OfficeJet Pro 8600 but I did not find a way to do that with the 8025e. I can only store received faxes in a folder.

3 REPLIES 3
HP Recommended

@JELAP

 

Welcome to the HP support community.

 

I understand that you want to forward faxes to email, I am glad to assist you.

You can use the digital fax function to forward faxes to email.

Here are the steps to set up digital fax:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thanks for the information but it does not work with the HP 8025e.

In the "Set up HP Digital Fax", the option "Digital Fax to email" is not available. Only the "Digital Fax to Folder" option is available.

HP Recommended

@JELAP

 

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

Cheers.

Sandytechy20
I am an HP Employee

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