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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Color LaserJet Pro MFP M479fdw
macOS 12.0 Monterey

I use a Gm@il account for SMTP to send scans to email. Easy enough, once you get the settings figured out.  Unfortunately it looks like Google is removing support for SMTP:

 

Screen Shot 2022-05-26 at 2.46.37 PM.png

So my printer/scanner will no longer be able to email scans out (using the google account). I think I have the answer to my question (set up an account somewhere else that will allow SMTP access), but I wonder how long something like that will be available if Google is shutting it down?

 

I'm not sure what other protocols we might use (IMAP?), but is there any chance of a firmware update from HP that might include a more contemporary method of sending email from the printer? I expect that wouldn't be the case and we'd be expected to buy a new printer (and we wonder why our landfills are full).

 

I'm also keen to hear how other people might be set up for scan to email where this will not be an issue.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You do not need to throw out your printer. There is a method for continuing to use scan to email.

 

Set up Scan to Email HP Printer with 2 Step Verification on Gmail and Google - YouTube

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

You do not need to throw out your printer. There is a method for continuing to use scan to email.

 

Set up Scan to Email HP Printer with 2 Step Verification on Gmail and Google - YouTube

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

This is 100% the solution. App password on Google account for the printer only. 

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