HELLO, A FEW DAYS AGO I SET UP MY HP WIRELESS 415 PRINTER AND CREATED ADMIN USERS. THE PROBLEM IS TH

[Maria2810]

HELLO, A FEW DAYS AGO I SET UP MY HP WIRELESS 415 PRINTER AND CREATED ADMIN USERS. THE PROBLEM IS THAT I FORGOT THE USER PASSWORDS AND I CAN'T DO ANYTHING BECAUSE THE PRINTER ASKS FOR A PASSWORD AND I DON'T REMEMBER IT... PLEASE, I NEED IT URGENTLY. I'VE ALREADY TRIED TO ACCESS THE HP SMART SETTINGS BUT I DON'T REMEMBER THE PASSWORD EITHER.

[zoey7886]

@Maria2810, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding printer issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Please follow these steps to try and reset your printer settings:

Reset HP Printer

1. Turn Off the Printer: Switch off your HP wireless 415 printer.
2. Disconnect the Printer: Unplug the printer from the power source.
3. Wait for a While: Wait for at least 60 seconds.
4. Reconnect and Turn On: Plug the printer back into the power source and turn it on.

Reset Network Settings

1. Press the Wireless Button: Press and hold the Wireless button (Wi-Fi) and the Cancel button simultaneously for 3 seconds.
2. Reset Network Settings: This will reset the network settings to their factory defaults, which may allow you to reconfigure the printer without needing the forgotten passwords.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,