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HP 1250 Fax Series
Other

Hello! Is it necessary to have both color and black ink cartridges in my HP 1250 Fax machine in order for it to work. I never use color [it just dries up], but have always purchased the color cartridge. If my fax will work without the color cartridge, that would save me a lot of $$$. Greatly appreciate any help on this question...  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @saj51

 

Thanks for reaching out! I'd like to help 🙂

 

I understand that you are having issues with the fax machine.

 

I'm afraid you need the color cartridge on the printer. You can continue printing until the color cartridge is completely depleted, but once depleted, you will be asked to replace the cartridge.

 

NB: Try taking out the tri-color cartridge and insert only the black cartridge. Some printers do support printing using the single cartridge mode. If your printer supports it, then you should be able to use with only one cartridge installed.

 

I hope that answers your concern adequately. Let me know!

Good luck 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello, @saj51

 

Thanks for reaching out! I'd like to help 🙂

 

I understand that you are having issues with the fax machine.

 

I'm afraid you need the color cartridge on the printer. You can continue printing until the color cartridge is completely depleted, but once depleted, you will be asked to replace the cartridge.

 

NB: Try taking out the tri-color cartridge and insert only the black cartridge. Some printers do support printing using the single cartridge mode. If your printer supports it, then you should be able to use with only one cartridge installed.

 

I hope that answers your concern adequately. Let me know!

Good luck 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

DVortex:

 

Thank you so much for the information you provided. As you suggested, I'll remove the color cartridge to find out if my fax machine will work without it. Hopefully, it will, but if not, your response and suggestion is very much appreciated  :generic:

HP Recommended

Thanks for the reply, please do try the suggested procedure and let me know if you need any further assistance. 

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

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