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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
MFP M276

I have an HP 200 MFP M276 AIO  and i have installed the file LJ-Pro-200-color-MFP-M276-driver-installer-15189.exe from the product page

 

The driver is advertised as Print\Scan. The driver appears to only offer print capabilities. (It's about twice the size of the Print Only driver).

 

I was expecting that the Scan function would be installed and available in Devices and Printers as an additional entry in the installed printer's (icon) right click menu.

 

Subsequently I did do the firmware upgrade to 20190401 and then reinstalled the driver.  There is no REPAIR option in the driver application, and this just created a second instance of the device with the same options.

 

I see no Scan option in the Windows Start Menu nor do I see a Scan function in the Devices and Printers => Open tools. The printers web GUI has a Scan tab with setup options, but no Scan function.

 

This is setup as an Network printer via Ethernet.

 

I rather not install the full package.

 

1 REPLY 1
HP Recommended

Hi @RangerZ,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Excellent description and a great diagnosis. It is greatly appreciated.

 

This might require one on one interaction to fix the issue. I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name, or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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