HP 7740 scans 11x17 page as 17x8.5

[grs314]

I need to scan 11x17 dcuments, but even though I choose 11x17 as input and output size, it scans the documetn as 17"x8.5", leaven without scanning the "sides" of the document

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

The following resources will show you how it's done:

HP Officejet Pro 7740 : Scan an A3 document on macOS 10 12 Sierra

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document  (WIndows)

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

Hope that helps!

[grs314]

Thank you. It works and your help is highly appreciated. I still don't understand why choosing 11x17 as output size (which is one of the options of the printer) it won't work, is there something wrong with my printer? I don't want to send my client a 10.62x11.03 document, it looks "un-professional" but I don't want to have to do a lot of editing in order to get an 11x17.

Again, thank you for your help, it worked.

[greenturtle]

Hi @grs314,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

[Carrie_08-]

I  am on a PC with windows 10.  I have 2 problems

1. My scans of 11x17 when printed are not the original size or scale. 

2. when I print a PDF  the image shrinks. It is not the scale of the PDF. 

I am an architect so this is ecessary to be able to scale the drawings and what I print need to be what is on the screen.

[greenturtle]

Hi @Carrie_08-,

Thanks for using the HP Support Community.

Not sure if this would help, but perhaps you can try to "Print as Image" (under Advanced settings)

Thanks.

[ramahoney]

I know this is an old post, but I was working on a similar thread and they had a better solution than selecting a similar (but still wrong) paper size. You can find that solution here. Basically, using HP Scan, instead of selecting "11x17" for the paper size, select "Custom" and then enter "11x17".