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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP inkjet 8035e
Microsoft Windows 10 (64-bit)

I cannot get my HP 8035E to scan. it does a scan and shows a pdf on my computer one-sided only. I believe this printer was supposed to do 2 sided auto scanning

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The Automatic Document Feeder scans 1 sided only.  

 

For scanning 2 sided document, download and use the HP FULL software solution.  Note that manual reload of the document to scan 2nd side is needed but the HP Scan software will automatically sort out the pages in order.

 

Download and install the software from here:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8030e-all-in-one-printer...

 

This example shows how to scan 2 sided using the HP FULL software solution (the HP Envy Pro 6455 also has an ADF that scans 1 side only) :

https://www.youtube.com/watch?v=dkxgtr-kT84

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan 2-sided documents with the ...
1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The Automatic Document Feeder scans 1 sided only.  

 

For scanning 2 sided document, download and use the HP FULL software solution.  Note that manual reload of the document to scan 2nd side is needed but the HP Scan software will automatically sort out the pages in order.

 

Download and install the software from here:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8030e-all-in-one-printer...

 

This example shows how to scan 2 sided using the HP FULL software solution (the HP Envy Pro 6455 also has an ADF that scans 1 side only) :

https://www.youtube.com/watch?v=dkxgtr-kT84

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan 2-sided documents with the ...
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