HP 8620 when print, fax, scan, or copy is used; it does not print, fax, scan the whole page.

[digitalservice]

When printing, faxing, scanning, or copying; the machine does not fax, scan, print or copy the entire page.  It only does a little more than half of it.

[Kumar0307]

Hi @digitalservice

Welcome to the HP Support Community. This seems like a hardware issue with the printer. I'd be happy to assist you.

Check the estimated ink levels

On the printer control panel, touch the Ink Level Indicator icon . Replace any depleted cartridges.

Clean the printhead

1. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

2. Swipe the display to scroll to Tools, and then touch Tools.

3. Touch Clean Printhead. There are three cleaning stages. A test page (different from the Print Quality Diagnostics page) prints between each cleaning stage. Do not use this test page for analysis. Touch No when prompted to continue the next level of cleaning.

Print a Print Quality Diagnostic Page

1. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

2. Swipe the display to scroll to Print Reports, and then touch Print Reports.

3. Touch Print Quality Report. The printer prints a test page.

4. Check the print quality.

Hope this helps! Keep me posted. 

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