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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer
Microsoft Windows 11

I'm unable to enable "Save as Searchable PDF" or "Save as Editable Text (OCR)" on a new Windows 11 HP Laptop for the Office Jet Pro 8720.

I downloaded and installed the full software package

Full_Webpack-40.15.1230_1-OJ8720_Full_Webpack

but there is no option to install Iris OCR as additional software. 

The hints from Solved: HP 8720 scanning with OCR - HP Support Community - 7106700 seem to only work for Windows 10 (which I've successfully done in the past) but not Windows 11 Pro.

Any other hints?

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