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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎07-16-2021 02:51 PM

HP Recommended
Product: HP Officejet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

I bought this printer because it had the ability to scan to SharePoint - which I assumed would support conventional SharePoint through either Office365 SharePoint, OneDrive, or Teams.  Reading threads here in Support it seems in 2020 the printer only supported on premise SharePoint.  

 

First of all - why wasnt that distinction called out clearly on the product data sheet?

 

Second - has HP Engineering managed to add this functionality as most of the known world is leaving on premise and headed to the cloud.

 

Yes, frustrated because my ink now costs more than my printer and I have nothing to show for it.

Category:
3 people had the same question
1 REPLY 1

‎07-19-2021 10:47 AM

HP Recommended

Hi @itmanager00,

 

I'd like to help!

 

The printer only supports scanning to a local SharePoint server (on-premise), not to SharePoint 365 cloud version.

 

I will definitely share your feedback with the concerned team.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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