HP APP not allowing duplex printing

[Wingkeel]

Hi all,

I recently bought an HP Laserjet MFP3101fdw running under the HP APP on an iMac OS 15.6.1 Sequoia. The HP APP won't give me the option for duplex scanning. Any ideas?

[Dragon-Fur]

@Wingkeel 

Welcome to the HP Community --

Subject asks about printing.

Message asks about scanning.

Answering the message content for scanning

Duplex ADF Scanning

No

Duplex Print Options

Automatic (standard)

The printer does not support automatic 2-sided scan.

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

For example,

Topic:  Use the HP Smart app scan options

Section Scan multi-page two-sided documents (HP Aapp)

and / or

Topic: Frequently asked questions (FAQs)

Section:  How do I scan multi-page two-sided documents with the HP full-feature driver?

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet Pro MFP 3101fdw Printer  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Wingkeel · Accepted solution]

Thank you for your quick response! I guess Office Depot doesn't know their printers as well as they think they do! To get around this, I scanned the set, reversed and scanned a second time, and then arranged the pages in the order they are supposed to be in.  A bit kluge, but better than buying a more expensive printer simply to duplex-scan documents.

[Dragon-Fur]

@Wingkeel 

You are welcome.

2-sided scan is a specialty -- some printers include the feature; most do not.

Good that the workaround will do the job for you without having to replace the printer.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"