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‎09-12-2019 01:51 AM - edited ‎09-12-2019 08:49 AM

HP Recommended
Product: LaserJet Pro MFP M277dw
Operating System: macOS 10.14 Mojave

I am having a problem scanning in a document. With either the ADF or flatbed, the scanned document comes out horribly skewed. When using the flatbed, the overview scan looks fine but then when I do the final scan it is skewed. This skewed condition persists in either text of B&W mode but color mode works fine as seen in the last image. Using the ADF, even color does not work properly. So, I am limited to flatbed, color scans. Any idea how to fix this for the other modes? Obviously it can scan properly. It just is not. Is there a problem talking to Apple Preview? That is the program I am using to import the scans.

 

Preview Scan B&WPreview Scan B&WResulting scan documentResulting scan documentPreview scan colorPreview scan colorResulting color documentResulting color document

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2019 02:01 PM

HP Recommended

I solved my own problem: I was using the default ePrint driver from Apple. I installed the HP driver and now everything works fine.

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1 REPLY 1

‎09-12-2019 02:01 PM

HP Recommended

I solved my own problem: I was using the default ePrint driver from Apple. I installed the HP driver and now everything works fine.

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