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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-04-2019 05:23 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

Having problems scanning to computer from the printer control panel, scanning to email and scanning from ADF.  I have uninstalled and reinstalled the latest full software solution and driver 48.3.4530 for Windows 10 (64-bit) dated Aug 14, 2019.

Problem #1:  Error message trying to scan using printer's control panel or software.  No communication with the printer even though I can print just fine.

Problem #2:  Error message trying to Scan to Email.  System error in printer.

Problem #3:  Cannot scan from ADF even though the software states to scan from feeder.

This is a major problem for a new printer and others are also having the same problem.  This problem needs to be fixed immediately!

8 people had the same question
1 REPLY 1

‎12-09-2019 12:59 PM

HP Recommended

Have the same Problems, One week, Scan to Netzwork Folder worked, since yesterday new problems: Can not anymore scan to folder, missing rights....
a new ADF, and wie spent more then 10 hours to resolve these problems to scan, without result, nightmare!!

 

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