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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet 3050 All-in-One J610
Microsoft Windows 10 (64-bit)

HP DeskJet 3050 All-in-One J610 Scanner software for Windows 10

Upgraded from Windows 7 or 8 to new machine with Windows 10

Cannot get or find or install Scanner program

I have installed the Windows 10 download and the printer works fine.

1 REPLY 1
HP Recommended

@Cloudrush

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are unable to find scanning software after windows 10  upgrade. I would like to help you resolve this issue. 

 

Install HP Scan and Capture software.

 

Go to HP Scan and Capture (in English) to install the app from the Microsoft Store.

 

Scan with HP Scan and Capture

  1. Turn on the printer.

  2. Place the item you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.

  3. Search Windows for Scan and Capture, then click HP Scan and Capture in the list of results.

  4. Click the menu  icon, then select Settings.

  5. Click Select Device, then select your HP printer.

    Figure : Example of the Select Device window with a printer selected

    Example of the Select Device window with a printer selected
  6. Click Document Scan Options or Photo Scan Options to change any settings, then click the back arrow.

  7. Click outside the Settings menu, then click Capture Documents or Capture Photos.

  8. When the scan completes, click the save  icon.

Click here and the document to perform the above steps.

 

Let me know it goes.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.