HP DeskJet F2400 Prints but I cannot get scan to work. Same as other post.

[BarryHWhite]

HP DeskJet F2400 Prints but I cannot get scan to work.. I try to down load new driver, but cannot find the correct driver.

[Reign85261]

Don't worry its a small issue. Which I recently fixed for the Cleaning services provider company in boston. As try to restart and reset all the setting. If the issue didn't get fixed with it. So search for the updated driver of the printer. And install the updated driver. The issue will be fixed easily without any issue.

[Nal_NR]

Hi @BarryHWhite,

Welcome to the HP Support Community. 

I understand that you are unable to scan. 

Don't worry as I'll be glad to help, I understand that your HP Deskjet printer not scanning.
Let's try these steps to resolve the issue: install printer drivers using Using the Windows Built-in Print Driver: Click here

You may also try and install HP print and scan doctor

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Nal_NR]

Hi @BarryHWhite,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @BarryHWhite,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us