HP Deskjet 2050 J510 series my scanner doesn't work

[judesampath]

my computer operating system is windows 7

[pcwizard]

Hi judesampath,

Can you make a standalone copy from the printer?

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

[frankmal]

it worked for me ....thanks

[pcwizard]

Hi frankmal, 

Glad to hear the issue has been resolved. Have a wonderful day.

[Vilmarix]

My Deskjet 2050 J510 scanner doesn't work!!!!

[pcwizard]

Hi Vilmarix, 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

[mera20]

I was curious if this was resolved? My 2050 will print and copy perfectly, but when I try and scan it gives me the message "Scanner communication cannot be established" etc. This is a brand new printer and it was working fine before I rebuilt my computer. Drivers are properly installed and reinstalled, hardware diagnosis came up clean. I'm not sure what to do at this point

[pcwizard]

Hi mera20, 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

[puzzola]

 Non riesco più ad usare la funzione scanner.  Come stampante funziona. Ma se apro ho la videata bloccata su:

Vedi ciò che è in stampa

imposta preferenze

Personalizza stampante

Che posso fare?

[pcwizard]

Hi puzzola,

HP ha progettato uno strumento semplice e veloce che diagnosi e risolve molti di stampa, scansione, e problemi di connettività: di stampa HP e il dottor Scan. HP consiglia di scaricare e installare il Dottore di stampa e scansione in qualsiasi momento avete bisogno di risolvere un problema con la stampante HP dal link sottostante.

Fammi sapere quali errori si riceve?

http://www.hp.com/go/tools