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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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Hello I'm using HP Deskjet 2700e and would like to know if you can check scan history in the printer

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HP Recommended

@Sans2700e 

 

Welcome to the HP Community --

 

Doubtful that you can have what you want.

 

The printer is not aware of what it scans, HP does not track what you scan.

 

Completed and saved scan jobs are saved and preserved as a scan content file.

 

The EWS > Tools > Reports > Usage Report provides the number and type of scans over the life of the printer.

 

Windows (Even Viewer) provides a bare-bones record of some types of printer activity (for example, time / date).

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 2700e All-in-One series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Sans2700e 

 

Welcome to the HP Community --

 

Doubtful that you can have what you want.

 

The printer is not aware of what it scans, HP does not track what you scan.

 

Completed and saved scan jobs are saved and preserved as a scan content file.

 

The EWS > Tools > Reports > Usage Report provides the number and type of scans over the life of the printer.

 

Windows (Even Viewer) provides a bare-bones record of some types of printer activity (for example, time / date).

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 2700e All-in-One series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

ok so if I cant find a specific scan on my pc i cant just back track and look for it in the printer?

HP Recommended

@Sans2700e 

 

Sorry for the confusion.

 

Simple DeskJet Printer

The printer does not save scan history.

The printer is never aware of scan content.

The printer is not aware of what it prints, either.

 

So, no -- you cannot backtrack on the printer to find a scan job.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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