• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer
Other

Hi,

I have recently bought a new computer - MacBook Air with Operating System Sonoma 14.2.1

On my old computer I had the HP Easy Scan App and was able to Scan documents using that.

My new computer says that the HP Easy Scan App isn't available to install. 

So I am unable to Scan documents or photos.

I have the printer/scanner connected to my computer with a USB cord.  I don't have WiFi.

Any suggestions on how I can Scan without the HP Easy Scan App?

Many thanks.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.