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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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12-31-2023 10:44 PM
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: Other
Hi,
I have recently bought a new computer - MacBook Air with Operating System Sonoma 14.2.1
On my old computer I had the HP Easy Scan App and was able to Scan documents using that.
My new computer says that the HP Easy Scan App isn't available to install.
So I am unable to Scan documents or photos.
I have the printer/scanner connected to my computer with a USB cord. I don't have WiFi.
Any suggestions on how I can Scan without the HP Easy Scan App?
Many thanks.
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