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- HP Envy 5055 closes scanning job before I can add another do...

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06-04-2022 03:09 PM - edited 06-07-2022 03:32 AM
Greetings,
Whenever I attempt to scan multiple documents into one PDF, using the control panel on the printer, my HP Envy 5055 printer quickly assumes that I'm finished and then proceeds to create a file.
For example....
(1) I successfully get paper #1 scanned. No problem whatsoever.
(2) When I push the add "add item" button on the touch screen control panel, the printer only gives me literally eight seconds for me to place paper #2 onto the glass and push the scan button. Otherwise, it will save paper #1 automatically as a PDF.
So how do I make my HP Envy 5055 printer hold its horses long enough for me to get paper #2 onto the glass?
I'm only human, ergo sometimes I need longer than eight seconds to get paper #2 ready.
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Accepted Solutions
06-07-2022 11:25 AM
Hi @Userjoe,
Welcome to the HP Support Community
I'd like to help!
Unfortunately,there is no option to increase the scan duration for multiple pages.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
06-07-2022 11:25 AM
Hi @Userjoe,
Welcome to the HP Support Community
I'd like to help!
Unfortunately,there is no option to increase the scan duration for multiple pages.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
06-11-2022 12:02 PM
I'll rephrase the question: is there an HP printer that does not automatically save a scanned document to PDF within seven seconds? I resent how the HP Envy 5055 saves my scanned document automatically without waiting for me to load the next paper onto the glass bed.