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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Wireless light is on but I can’t make a copy

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Copy is a standalone function that does not require the printrer to be connected to the network.  Having said that, these resources will show you how to copy for this printer and other uses:

 

https://www.youtube.com/watch?v=0m9WFf2LY_I

https://www.youtube.com/watch?v=t_G1DMUncR8

https://www.youtube.com/watch?v=a6ClQ06rR0g 

(Applicable to Envy 6000 as well)

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to copy a document using the Smart ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. HP DeskJet Plus 4152 All-In-One Printer has a basic Control
HP Recommended

When I lift lid to insert page to be copied, lights on control panel do not light up.  Only light on panel is for wi fi.  Printer works from scans and from files, but I can’t make a copy.

HP Recommended

Hi @mesro 

 

If the lights do not lit up for copy when a document is placed on the flatbed scanner, then something is not right.

Try to lift the scanner lid all the way, load the document and then close the lid, does the Copy buttons light up?

 

Contact HP for support if the printer is under warranty:

https://support.hp.com/us-en/checkwarranty

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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