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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-30-2022 08:45 PM - edited ‎01-30-2022 08:47 PM

HP Recommended
Product: HP ENVY 6458e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I've tried solution for double-side scanning recommended in this video. It works, but not as shown in the video. My scanner application does not sort scanned pages in proper (page numbers) order automatically. It saves pages in the order they were scanned.  Tried many times, made sure I was using same settings, uninstalled and then reinstalled full version twice. Still no automatic sorting. Am I the only one who has this problem?

 

1 person had the same question
1 REPLY 1

‎01-30-2022 10:56 PM

HP Recommended

Hi,

Let's try installing and using HP Scan Extended instead, following the installation open HP Scan Extended from the start menu:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Click on More and select Two-Sided, then press OK and check if it may does the sorting then,

 

Shlomi



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