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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-09-2024 07:56 AM

HP Recommended
Product: HP HD Pro Scanner

I own an HP HD Pro Scanner.  I've had the scanner for about 4 years and always have the dust cover on it when not in use.  I use it maybe 5 times a year.  The first few scans I do, I have absolutely no problems with, however, by the time I get to the fourth scan, I get a "Lid Open" message and the scanner will not scan.  This happens every time I use the scanner.  It usually fixes itself after I open and close the lid 10 or 12 times, but there has got to be a better way.  I have done hard resets, and I have cleaned the area, but neither has fixed the problem.  The lid is definitely closed.  Is there a work around or a solution to this problem or a reason why this keeps happening?  Thanks

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