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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎10-27-2021 02:20 PM

HP Recommended
Operating System: macOS 11.0 Big Sur

HP LaserJet M1319 drivers updated to 64 bit for Apple Monterey, need updated scanner driver?

The printer works, the scanner doesn't. 

Category:
1 person had the same question
7 REPLIES 7

‎11-18-2021 12:02 PM

HP Recommended

@Indycheer

 

Welcome to the HP support community.

 

How are you trying to scan?

Which application are you using to scan?

Are you getting any error messages?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎11-30-2021 04:42 PM

HP Recommended

I upgraded to Monterey which only accepts 64 bit,

The HP M1319 multifunction printer works but the scan function does not show up. 

The HP Director and Scan are not available. Are newer drivers available for the scanner as was the printer?

thanks

George

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‎12-01-2021 11:53 AM

HP Recommended

@Indycheer

 

You can install HP easy scan from the apple store to scan or use the apple image capture app to scan.

 

Keep me posted.

Cheers. 

Sandytechy20
I am an HP Employee

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‎12-05-2021 07:24 AM

HP Recommended

HP easy scan and apple image capture app do not recognize the HP M1319 scanner. Only the printer is found and works.

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‎12-08-2021 11:47 AM

HP Recommended

@Indycheer1

 

Are you getting any error messages while scanning?

Sandytechy20
I am an HP Employee

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‎12-08-2021 11:56 AM

HP Recommended

I scanning function does not appear therefore I'm unable to scan or even receive an error message.

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‎12-10-2021 10:58 AM

HP Recommended

@Indycheer1

 

This printer model does not have a driver for Apple Monterey OS.

You might have to upgrade the printer.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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