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HP LaserJet MFP M426fdn Reboots When Faxing

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HP LaserJet MFP M426fdn

Hello,

 

HP LaserJet MFP M426fdn reboots intermittently when faxing.  Might happen once or twice a week.

 

First the MFP was plugged into a sketchy power bar, so that was replaced, but kept happening.  Then I read that it should be plugged directly into a wall outlet, so the unit was moved to that it could be plugged directly into the wall, but that did not resolve the issue.

 

Next the firmware was updated, but unable to locate the version in the GUI.  This did not resolve the issue.

 

So I'm looking to find out if there is something else I can try, while I find out if there is warranty on the product.

 

Thanks.

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