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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hello, I just received my new printer today - HP LaserJet Pro MFP 3101fdw - but I am unable to print from the document feeder. I have my paper in the top slot, but when I select print in different programs it only pulls from tray 1.

 

I don't see the ability to print from any other tray, or document feeders.

 

I have documents (state government forms) that have to be filled out on pre-printed paper, and this printer was purchased specifically to do that.

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