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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Sai108
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HP Laserjet 3055 Scanner solution for Windows 10 v2004 64 bit

HP Recommended
HP laserjet 3055
Microsoft Windows 10 (64-bit)

I have been searching for a solution for the HP Laserjet 3055 scanner won't work with windows 10 64 bit (32bit no issues). This works for me after months of trying. My apologies if I posted it the wrong place and you could help to post to the right place as a solution after testing it. 

Tested on Windows 10 new installation, Internet connected, UPD drivers not loaded,

 

For scanner to work you must get these 3 driver loaded correctly (make sure all 64bit)

HP EWS 3055, HP laserjet 3055 scanner, dot4.msi

 

Download these drivers to your computer

HP laserjet 3055 Scanner 1.1.1.1 (drivers for HP Scan Devices) 64 bit

https://www.driverscape.com/download/hp-laserjet-3055-scanner

HP EWS 3055 1.0.0.12

https://www.driverscape.com/download/hp-ews-3055   (make sure 64bit version)

HP Laserjet 3055  version 7.0.0.29 (Make sure you are downloading

http://www.catalog.update.microsoft.com/Search.aspx?q=HP+Laserjet+3055

Dot4.msi drivers (64 bit) version 7.0.0.29

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-3055-all-in-one-printer/1161389

 

Go to Device manager

Under Other Devices - HP EWS 

 

Sometimes HP EWS will appear under Universal Serial Bus Controllers.

 

Select HP EWS and update driver

Browse my computer  for drivers

Search for location of the drivers in this location

(Your location will be the folder your downloaded this driver (HP EWS 3055 1.0.0.12 64bit)

 

 It should say “ HP EWS 3055” and not “HP EWS”  after updating the driver.

 

 

HP Scan.JPG

HP Scan Device ( Other devices,  ignore base system devices)

 

Hp Scan Device  (After loading HP EWS drivers, Hp Scan Devices appeared

 

HP laserjet 3055 Scanner 1.1.1.1 (drivers for HP Scan Devices) 64bit.

https://www.driverscape.com/download/hp-laserjet-3055-scanner

 

Do the same update drivers, select drivers manually.

 

Install the Dot4.msi drivers.  (Dot4.msi drivers (64 bit) version 7.0.0.29)

Reboot (if necessary)

Test with Windows Fax and Scan.

Other scanner software use WIA mode. (eg NAP2)

Run update on the HP laserjet 3055 PCL Class Drivers  or install HP Laserjet 3055  version 7.0.0.29

(manual duplexing work with HP laserjet 7.0.0.29.)

 

***

In August 2020 someone posted this question but I did not know how to answer him.

 

 

 

 

 
 
 

 

 

 

 

 

 

 

 

 

 
 
 
 

 

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MatheusH
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We are glad that you managed to solve the problem;)

 

Thank you for describing the procedure performed. Thus, you will be helping other users who have the same
question.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator

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MatheusH
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HP Recommended

We are glad that you managed to solve the problem;)

 

Thank you for describing the procedure performed. Thus, you will be helping other users who have the same
question.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator

View solution in original post

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dblues
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I am not quite sure where to install the 4 drivers that are downloaded (HP laserjet 3055 scanner 1.1.1.1, HP EWS 3055 1.0.0.12, HP laserjet 3055 version 7.0.0.29, and Dot4.msi drivers (64 bit version 7.0.0.29).

 

I see that HP EWS 3055 1.0.0.12 is installed in Device manager, Other devices - HP EWS.

Then, it appears that HP laserjet 3055 scanner 1.1 .1.1 is installed in Device manager - HP Scan Device.

 

Where does driver HP laserjet 3055 ver 7.0.0.29 get installed in Device Manager?

Also, here does Dot4.msi driver get installed in Device Manager?

 

Thank you.

 

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Sai108
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Install DOT4.msi (install this first)

Dot4.msi (64 bit version)double click and run the file under  File Explorer. (as running an installation file of any program)

 

The HP laserjet 3055 ver 7.0.0.29 drivers is IEEE 1824.4 Compatible printers. (Should appear with your USB cable plug in)

1.JPG

 

 

 

Hope this help you.

 

 

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