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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-19-2021 07:31 AM

HP Recommended
Product: HP Laserjet MFP 137fnw
Operating System: Microsoft Windows 10 (64-bit)

I bought the MFP printer and installed the software. The scan to email function gives me an error. I contacted HP Support and after trying to change settings in EWS and downloading new scan drivers, they advised me that this printer model does not support print to email. I can't see that this is possible as the function is there but does not work. Can someone please assist in fixing this error.

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2 REPLIES 2

‎10-19-2021 08:24 AM - edited ‎10-19-2021 04:35 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure if this resource will help you setup Scan to Email.

https://www.youtube.com/watch?v=TMmNjnFSKkM

 

For Yahoo and Outlook, these examples will show you how to do the settings:

https://www.youtube.com/watch?v=0kN8-JKl_3U

https://www.youtube.com/watch?v=G3jcnqX1I9g

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎10-19-2021 09:19 AM

HP Recommended

Thanks for the feedback, but it does not work for the MFP 137fnw. No scan options when I use the IP address to go into settings.

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