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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-19-2021 07:31 AM

HP Recommended
Product: HP Laserjet MFP 137fnw
Operating System: Microsoft Windows 10 (64-bit)

I bought the MFP printer and installed the software. The scan to email function gives me an error. I contacted HP Support and after trying to change settings in EWS and downloading new scan drivers, they advised me that this printer model does not support print to email. I can't see that this is possible as the function is there but does not work. Can someone please assist in fixing this error.

Rentialg_0-1634649943714.png

 

Category:
2 REPLIES 2

‎10-19-2021 08:24 AM - edited ‎10-19-2021 04:35 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure if this resource will help you setup Scan to Email.

https://www.youtube.com/watch?v=TMmNjnFSKkM

 

For Yahoo and Outlook, these examples will show you how to do the settings:

https://www.youtube.com/watch?v=0kN8-JKl_3U

https://www.youtube.com/watch?v=G3jcnqX1I9g

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Color LaserJet Pro MFP M283 Printer : How to Setup & Use Scan to Outlook Email from Front Panel
HP Color LaserJet Pro MFP M283 Printer : How to Setup & Use Scan to Outlook Email from Front Panel
youtube.com/watch?v=G3jcnqX1I9g
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to setup Scan to Email (Outlook) ...
HP LaserJet Pro MFP M130fw Scan to Gmail
HP LaserJet Pro MFP M130fw Scan to Gmail
youtube.com/watch?v=VuJy4ZmGwj4
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to setup Scan to Gmail using the Embedded Web Server (EWS). The printer must first be connected to a network. Scan to Gmail requires some configuration before it can work. This ...
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‎10-19-2021 09:19 AM

HP Recommended

Thanks for the feedback, but it does not work for the MFP 137fnw. No scan options when I use the IP address to go into settings.

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