• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎09-29-2023 04:25 PM

HP Recommended

BOTH HP MFP scanners that we've had scan CROOKED, SKEWED pages. 100% of the time - on BRAND NEW MFP scanners!

 

If HP can't get it right - how about they create a FREE de-skew application to straighten the PDFs, rather than making people pay for Adobe, JUST to fix the bad HP scanner?

Category:
3 REPLIES 3

‎09-30-2023 08:23 PM

HP Recommended

knowing the model series you have would help me suggest possible solutions.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎09-30-2023 08:26 PM

HP Recommended

First, start with "ANY" HP MFP scanner.

 

THEN, try an HP Color LaserJet Pro MFP M283fdw.

Was this reply helpful? Yes No

‎09-30-2023 09:13 PM

HP Recommended

I am trying to help and your attitude is not appreciated. FYI, any HP Enterprise Flow model has automatic scan straightening. asked for your model number to ensure I did not lead you down the wrong path. I suggest you try the Universal Scan Software, download here https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.9.5975-SJ0001_Full_We.... While not designed for the Pro models I have used it successfully on a few different ones. 

 

As you can see, there is an option to straighten scans under advanced settings.

Repairatrooper_0-1696129903749.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.