• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-26-2013 02:41 AM

HP Recommended

We have an HP m1536dnf dead , no display . Need help to do cold restart . Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2013 06:51 AM

HP Recommended

Have you already opened the toner?

 

Here is another printer that will use this exact toner.

 

HP LaserJet Pro P1606dn Printer

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

View solution in original post

Was this reply helpful? Yes No
13 REPLIES 13

‎02-27-2013 07:52 AM - last edited on ‎04-19-2016 12:42 PM by HP Administrator

HP Recommended

Sorry that you are experiencing this issue. Is the LED light glowing on the power module? Does the power light come on?

 

Here is a link that you can follow that may help.

http://support.hp.com/us-en/document/c01533412

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Was this reply helpful? Yes No

‎02-27-2013 09:15 AM

HP Recommended

Yes the power light is on . Now what ?

Was this reply helpful? Yes No

‎02-27-2013 09:48 AM

HP Recommended

You can try to plug the power cord into a wall outlet. Sometimes plugging it into a surge protector, it doesn't get full functionality. The printer has it's own built in surge protector. 

 

If this doesn't help, you may need to contact HP Support (1800-474-6836). 

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Was this reply helpful? Yes No

‎02-27-2013 10:03 AM

HP Recommended

It is plugged into a wall out let now . Do You know how to do a cold restart ?

Was this reply helpful? Yes No

‎02-27-2013 10:21 AM

HP Recommended

Check you private messages.

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Was this reply helpful? Yes No

‎02-27-2013 10:25 AM

HP Recommended

Where are My private messages ? Sorry I don't know where they are .

Was this reply helpful? Yes No

‎02-27-2013 10:30 AM - edited ‎02-27-2013 10:31 AM

HP Recommended

you can find a little blue envelope with a number next to it at the top right side of this page, right next to your username.

 

 

 

@tpellegr wrote:

Where are My private messages ? Sorry I don't know where they are .



 

 

 

 

 

 

 

 

 

 


-----------------------------------------------------------------------------------

OrnahP
HP Support Forums Moderator


🙂 Clicking the "Kudos Star" to the left is a great way to say thanks!
🙂 When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
Rules of Participation

Was this reply helpful? Yes No

‎02-27-2013 10:37 AM

HP Recommended

OK . So after the cold reset I now have the display lite and the three leds under it lite. The half circle the ! and the six dots .

Was this reply helpful? Yes No

‎02-27-2013 12:26 PM - last edited on ‎04-19-2016 12:42 PM by HP Administrator

HP Recommended

When was the last time you have changed the cartridges on this printer?

Here is a link for the blank display screen, that may help also. 

http://support.hp.com/us-en/document/c01410697

 

Also a link that will assist you with the light flashing and triangle. 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.