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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-26-2022 12:20 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-In-One
Operating System: Microsoft Windows Server 2019

Hello
I have the same problem/question.

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-Office-Jet-7740-scan-directly-to-smtp-serve...

"I would like to know to scan to an email server (smtp relay) without software on the desktop.  (Security restrictions.)"


According to this site it should be possible
https://support.hp.com/us-en/document/c03862727

can you please share the solution?

 

 

3 REPLIES 3

‎09-27-2022 01:18 AM

HP Recommended

OJ Pro 7740 doesn't support that feature scan to email.

 

 




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‎09-27-2022 01:29 AM

HP Recommended

Hello
Thanks for your reply.
Yes, it supports scan to email.
But the way it is implemented is very bad for business use.
A pro model should be able to do this.

So I'm waiting for Rainbow23 or someone else from HP who can share the right solution.

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‎09-27-2022 02:07 AM

HP Recommended

Sorry, I was looking at printer specifications where there is no feature scan to email 




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