HP OfficeJet 4652 will not make photocopies

[RunningRoo]

Will print from PC but will not make photocopies. Sends out blank sheet of paper.  Unplugged power cord from rear, held down power button for 15 seconds and then replugged cord. No scan light evident from inside when trying to copy.

[Riddle_Decipher]

@RunningRoo

Welcome to the HP Forums,

We'll be with you until it's all sorted & beyond!

There are a few steps that should help us identify and resolve the issue, let's try Step 1 Onward:

Step 1: Reset the printer and check the power source

Reset the printer to clear certain error states by calibrating the scanner mechanism, and then check the power source to confirm the printer is getting enough power to operate the copier.

1. Press the Power button to turn on the printer, if it is not already on.

2. With the printer turned on, disconnect the power cord from the printer.

3. Disconnect the power cord from the power source, and then wait 30 seconds.

4. If you previously connected the power cord to a power strip or multi-plug outlet adapter, reconnect the cord directly to a wall outlet to ensure the printer is getting enough power.

5. Reconnect the power cord to the rear of the printer, and then turn on the printer.

6. If you have an HP DeskJet 3700 series printer, calibrate the scanner after resetting the printer.

7. Load the original document or photo, and then start a copy job.

   • If the issue persists, connect the printer power cord to a different wall outlet to determine if the original outlet is causing the issue.

   • If the issue persists with a different wall outlet, continue to the next step.

Step 2: Troubleshoot ink or toner cartridge issues

Ink or toner cartridge issues can cause unsatisfactory copy quality. Go through the steps mentioned for Fixing Poor Print Quality by clicking here

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

[RunningRoo]

Riddle_Decipher i followed the steps you suggested and Printer still won't make a copy

[Riddle_Decipher]

@RunningRoo

Perhaps you could let me know if your device is within the warranty and if yes, which region are you contacting us from?

So that I could help you with the further information.

Please consider sending a private message with the above details to be on a safer side.

Keep me posted.