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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-24-2020 12:11 PM

HP Recommended
Product: HP office Jet 5255
Operating System: macOS 10.15 Catalina

I have tried everythingI can think of but nothing works.

I need to be able to scan multiple pages into a single PDF.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-28-2020 02:01 PM

HP Recommended

@RedRozy15, Welcome to HP Support Community!

 

My recommendation is to use Image Capture in your Applications folder.  Choose your scanner on the left, then click "Show Details" along the bottom.
 
Choose the format as PDF, then check the box for 'combine multiple pages into a single file.

 

Refer to the document HP Printers - How to Scan (Mac)  for additional help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-28-2020 02:01 PM

HP Recommended

@RedRozy15, Welcome to HP Support Community!

 

My recommendation is to use Image Capture in your Applications folder.  Choose your scanner on the left, then click "Show Details" along the bottom.
 
Choose the format as PDF, then check the box for 'combine multiple pages into a single file.

 

Refer to the document HP Printers - How to Scan (Mac)  for additional help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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