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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎11-27-2022 01:26 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Other

I recently purchased a Mac Studio with an Apple M1 Max chip and running Mac OS Ventura 13.0.1.  I can no longer scan documents using the touch-pad controls on my HP OfficeJet Pro 7740 Wide Format printer.  Instead, I have to access Printers and Scanners on my Studio's Settings, and manually use the computer's scanning software to scan a document on my Office Jet Pro's flatbed or feeder.  What updates or adjustments do I have to do to my HP 7740 in order to use the printer's control panel to scan documents from the printer, as I have been able to do previously with my old 2018 15" MacBook Pro?

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