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- HP Community
- Printers
- Scanning, Faxing, and Copying
- HP OfficeJet Pro 6960 Don't Scan PDF

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07-07-2019 12:50 PM
I just bought the new HP OfficeJet Pro 6960 which I found Don't Scan for PDF. My laptop does not have a CD player. is there any link would help me come over the above issue and star scanning into PDF format?
07-09-2019 02:12 PM
Welcome to HP support community.
Which operating system is installed on the computer to which this printer is connected?
Which application are you using to scan?
Meanwhile:
If you are using this printer on a Windows 10 computer,
- Change settings in HP Scan before you complete a scan job.

- Select a Scan Shortcut, such as Save as PDF.
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Select the Show Viewer After Scan check box.
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If your printer has both a document feeder and scanner glass, select Flatbed under Source.
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Make sure the other settings such as Page Size and Color Mode are correct for your scan job.
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Click More to change advanced settings, such as Resolution (ppi), Orientation, Destination, and File Name.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee