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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-05-2024 03:57 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello,

We are using the HP OfficeJet Pro 7740 Wide Format All-in-One device. We have activated the Scan to Email feature through Web Services. We send our scans to our email addresses via HP ePrint, and emails are being sent with the sender address eprintcenter@hp8.us. How can we change the sender address? We would like to enable sending through an email address used in our organization. Similarly, our HP OfficeJet Pro 9023 device, which we use, has email scan settings in the EWS (Embedded Web Services). However, in our HP OfficeJet Pro 7740 device, there is no section under EWS for this purpose.

We appreciate your assistance on this matter.

1 person had the same question
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